Frequently asked questions
Do you offer free delivery?
Yes. Every UK order ships free with full tracking, no minimum spend.
Can I track my order?
You will get a tracking link by email as soon as your parcel is scanned. If nothing has updated after two working days, contact us and we will chase it.
What is your returns policy?
30 days from delivery. Send it back unworn with tags and we refund in full. No forms and no restocking fee.
How do I choose the right size?
Every product page carries measurements in centimetres, taken flat from the actual garment. If you are between sizes, size up on linen and satin.
Is my payment information secure?
Checkout runs on Shopify with SSL encryption. We never see or store your card details.
How can I contact customer support?
Message us through the contact page. Our team answers Monday to Friday: 9am - 6pm (UK time), usually within 24 hours.